[asterisk-users] Asterisk just stops working...

[Sherwood McGowan]

Mark Hamilton wrote:
> Nicolas,
>
> Please contribute. There's a bug filed.
> http://bugs.digium.com/view.php?id=12709
>
> Thanks,
> Mark.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Nicolas Ross
> Sent: May 27, 2008 1:11 PM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Asterisk just stops working...
>
> My main asterisk server sometimes suddenly stop responding.
>
> When I'm at work, I always have a ssh console opened with "asterisk -r" in 
> it. I have 23 sip hard and soft phones. Normaly, when I do a "sip show 
> peers", I see all 23 sip users and the command finishes with
>
> 23 sip peers [Monitored: 8 online, 15 offline Unmonitored: 0 online, 0 
> offline]
>
> for exemple.
>
> Now, when my server begin not to respond, when I do a sip show peers, I only
>
> see a subset of the users, and not the summary line. If I do other commands 
> like "core show channels", it simply shows nothing at all. Not even a "0 
> active channels". Reload, or any other similar commands goes unansered. The 
> "core" works as it still answers calls on the PRI, but sip extensions can't 
> be reached, etc.
>
> When it does this, I have to completly stop asterisk, often having to kill 
> the processes, and then start it back again.
>
> We have a PRI with MTS/Allstream on a sangoma quad-port card, one other port
>
> is used to hookup a dial-up RAS, another one is used to do a point-to-point 
> link with our office.
>
> The server is CentOS 5, and I am up to date with Asterisk 1.4.20.
>
> On a local support forum, I have been suggested that I compile asterisk with
>
> DEBUG_THREADS and do a "core show locks" when it happens.
>
> core show locks simply shows nothing... 
>
>
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Quick note concerning my promise to get a backtrace submitted: We are 
also dealing with issues related to our new PRI circuits, so I'm held up 
dealing with that (and dealing wth a VERY pissed off client) so my 
backtrace is delayed. I WILL be assisting as soon as possible.

Sherwood McGowan