[asterisk-users] Polycom causes conference to fail
Philipp Kempgen
philipp.kempgen at amooma.de
Fri May 9 11:27:39 CDT 2008
Jason Dixon schrieb:
> We have a remote office that's having problems with their Polycom.
> Sometime after they start a conference, the audio will halt and the
> Polycom will become unresponsive. The only recourse is to kill the
> Polycom meetme. Symptoms include a flood of RTP packets from the
> Asterisk server to the Polycom, a loss of audio for all participants,
> and the Polycom console becomes frozen. It appears to be isolated to
> this particular device; we routinely have conference bridges with
> other offices and Polycoms without issue.
>
> I've managed to get the output from "meetme list", "core show channel"
> and "meetme kick <id> 1" from today, but it's a lot of output. Can I
> forward this to the list? I'm not very experienced with Asterisk, so
> any assistance would be greatly appreciated.
If you think Asterisk may somehow be a part of the problem
(... "loss of audio for all participants" ...) the best thing
would probably be to open a bug in the bug tracker.
http://bugs.digium.com
Grüße,
Philipp Kempgen
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