[asterisk-users] Question on Dynamic Queue and Agent

[Mark Michelson]

mark morreny wrote:
> Dear Asterisk-User friends,
> 
> After realtime queues are defined, how does it work with the agents?  
> There seems to be no db table for agents.
> 
> If I can't define agents for the realtime queues in the db, how can 
> agent login/logoff be done?
> 
> Thanks alot for your help.
> 
> Thanks,
> Mark

There is a table for dynamic realtime queue members, called "queue_members" by 
default. If you are using Asterisk 1.4, this table should have a column for the 
queue to which that member belongs, the interface on which the member receives 
calls, the queue member's name, the member's penalty, and a boolean column for 
determining if the member is paused.

Mark Michelson