[asterisk-users] CTI Intergration with the CRM

[bilal ghayyad]

Hi All;

I see that Asterisk has call center, but is it possible to have CRM Integration?

If yes, then how the integration will be? Is it via CTI? From where I can get the CTI API's to include it in the CRM application and let it communicate with the CTI server to complete the Integration.

Any advise?
Regards
Bilal