[asterisk-users] Asterisk as an IVR

[research at businesstz.com]

Hi List

I have build an IVR on Asterisk from 1.2 to now 1.4.18 and has already
processed more than 10million calls!

I have one big challenge which is reporting... it is the requirement to
have a web reporting module which should the following info based on
selected time frame
- Number of calls on specific branch- Done
- Number of calls to branch 1 that came from  branch 2 (this should be
flexible)
- talktime on specified branch (say how long caller listened to option 1
before choosing option 2 or hangup)

On IVR, it is so important to understand how many callers select a
specific branch and how long they spent on that branch. CDR stats can not
provide these type of information and on trying freepbx, still can not go
so detailed

Is there anyone with similar project that is willing to share some
information

Regards
Kili