[asterisk-users] Chef-secretary scenario

[Vazquez David]

Gordon Henderson wrote:
> On Tue, 24 Jun 2008, Vazquez David wrote:
>
>   
>> Hi all,
>>
>> I'm trying to implement such a scenario where the "Chef" picks up his
>> phone and his "secretary" can see that he is busy. Something like blf, I
>> guess.
>>     
>
> It's like BLF because that's exactly what it's for..
>
>   
>> But so far I've only managed to notify the "secretary" that the
>> "chef" is receiving a call. I want to do it the other way around
>> though.  I'd like for her to see in her phone, the light corresponding
>> to the "chef"'s extension light up whenever he uses the phone (also when
>> he picks it up if that's possible).  So she should always know when he's
>> busy.
>>     
>
>   
>> Is there a way to do that?
>>     
>
> Yes. Configure hints in asterisk and BLF in the secretarys phone.
>
> I don't understand how you get notifications one way, but not the other 
> though (unless you're doing it by not using BLF)
>
> What phones have you got? What do your hints look like in the 
> extensions.conf file?
>
> You can't get the status of lifting the handset on a SIP phone though 
> (well, not that I'm aware of)
>
> However, if it's an analogue phone on a TDM400 card (or equivalent, I 
> guess) then it does work and the BLF LED on my Grandstream phone turns Red 
> as soon as I take the analogue phone off-hook...
>
> So BLF is what you want, and optionally an analogue phone +TDM card for 
> the boss...
>
> Gordon
>
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My hints on extensions.conf:

» [exten15]
» include = numberplan-custom-1
» exten => 11,hint,SIP/12&SIP/11

Where numberplan-custom-1 defines the general rules to dial any
extension. And the secretary's phone (SIP/15) is subscribed to the
context [exten15]. Now, I don't know if that's the right way of doing it
(I'm a total n00b, you can tell, huh?).

Oh, and I'm using Snoms. All Snoms. If there's not the possibility of
knowing when a phone is lifted up, no problem...

Thanks :)