[asterisk-users] 1.4.21 + Realtime Queues = Agents Not Ringing?
Sherwood McGowan
sherwood.mcgowan at gmail.com
Mon Jun 23 12:58:19 CDT 2008
Mark Michelson wrote:
> Sherwood McGowan wrote:
>
>> Gentlemen,
>> I'm using 1.4.21 SVN Tag, and have the queues set up to use Realtime.
>> This system works fine with 1.2.28, and everything loads fine with no
>> errors, but when I log an agent in I see the extra message "(not in
>> use)" by their listing and they are not rang by asterisk when their
>> queue is called.
>>
>> Any ideas?
>>
>>
>
> "not in use" is just the current device state of that queue member. Members who
> are "not in use" should be called by the queue. Do you see anything indicating
> an error on the console when you try calling?
>
> Mark Michelson
>
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No, there are no errors that I see when the queue is called.
--
Sherwood McGowan
VoIP / Telecom Solutions
sherwood.mcgowan at gmail.com
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