[asterisk-users] 1.4.21 + Realtime Queues = Agents Not Ringing?

[Mark Michelson]

Sherwood McGowan wrote:
> Gentlemen,
> I'm using 1.4.21 SVN Tag, and have the queues set up to use Realtime. 
> This system works fine with 1.2.28, and everything loads fine with no 
> errors, but when I log an agent in I see the extra message "(not in 
> use)" by their listing and they are not rang by asterisk when their 
> queue is called.
> 
> Any ideas?
> 

"not in use" is just the current device state of that queue member. Members who 
are "not in use" should be called by the queue. Do you see anything indicating 
an error on the console when you try calling?

Mark Michelson