[asterisk-users] CLI> show queues NOT WORKING WELL

[Chento Arohuanca]

Just about 30 minutes that I can´t get real information from my Asterisk
box. All agents seem to be available but is not true:


QUEUE_01 has 0 calls (max 100) in 'rrmemory' strategy (0s holdtime), W:4,
C:0, A:0, SL:0.0% within 0s
   Members:
      Local/630 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/629 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/627 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/625 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/624 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/622 at call-to-agent/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/620 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/614 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/644 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/643 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/609 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/641 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/605 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/601 at call-to-agent/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet


[root at pbx asterisk]# asterisk -rx "core show channels"
Channel              Location             State   Application(Data)
SIP/641-08cef808     (None)               Up      Bridged
Call(Local/641 at call-to
Local/641 at call-to-ag 641 at call-to-agent:10 Up      Dial(SIP/641|120|rtT)
Local/641 at call-to-ag s at call-to-agent:1    Up      Bridged Call(Zap/65-1)
Zap/65-1             s at cola-admin11:1     Up      Queue(QUEUE_01|tT|||1800)
Zap/64-1             s at horario-valido-tv: Up      (None)
SIP/625-09766788     (None)               Up      Bridged
Call(Local/625 at call-to
Local/625 at call-to-ag 625 at call-to-agent:10 Up      Dial(SIP/625|120|rtT)
Local/625 at call-to-ag s at call-to-agent:1    Up      Bridged Call(Zap/66-1)
Zap/66-1             s at cola-admin4:1      Up      Queue(QUEUE_02|tT|||1800)
SIP/620-09358088     (None)               Up      Bridged
Call(Local/620 at call-to
Local/620 at call-to-ag 620 at call-to-agent:10 Up      Dial(SIP/620|120|rtT)
Local/620 at call-to-ag s at call-to-agent:1    Up      Bridged Call(Zap/63-1)
Zap/63-1             s at cola-admin13:1     Up      Queue(QUEUE_01|tT|||1800)
Zap/94-1             (None)               Up      Bridged
Call(SIP/623-b2b1d070)
SIP/623-b2b1d070     82714269 at total:3     Up
Dial(Zap/g3/2714269||tTrRS)
SIP/615-08a892c0     (None)               Up      Bridged
Call(Local/615 at call-to

Please help me with this issue!

Thanks,
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