[asterisk-users] Call Center

[Steve Totaro]

On Mon, Jun 16, 2008 at 8:24 PM, broadband Voice
<broadbandvoice at gmail.com> wrote:
> Is anyone using Asterisk as a call center. I want to be able to set it up
> for my office line, when calls come in after 7:00pm Est want a recording to
> says the office is closed and have about 5 phones that I want to use as an
> agent. Can anyone share their implementation? Thanks.

Read the book.  You want to especially read about gotoiftime and queues.

Thanks,
Steve Totaro