[asterisk-users] MiixMonitor filename for queue calls.

[Ed Nunez]

I have found the answer to my question.

 

For anyone intrested, the system was saving the file with my desired
filename in the default /monitor sub-directory and was also saving a second
copy of the file in the /calls sub-directory.  I commented out the 

 

;recordagentcalls=yes

 

Line in agents.con and this stoped the system from recording the seconfd
file in the /calls sub-directory.

 

Hope this information may be usefull to someone.

 

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ed Nunez
Sent: Friday, June 06, 2008 3:16 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion';
asterisk-users-bounces at lists.digium.com
Subject: [asterisk-users] MiixMonitor filename for queue calls.

 

Can anyone give me input on the following issue?

 

I have a queue with MixMonitor enabled.  

This is also enabled in agents.conf.   

On my extensions.conf, I am setting the monitor filename as fillows,
although I see the filename as desired in the console as I make my test
call, the system is only using the default file name to save the mixmonitor
file   (agented + uniqueID)

 

Agents.conf

 

[general]

persistentagents=yes

 

[agents]

maxlogintries=3

musiconhold => default

updatecdr=yes

recordagentcalls=yes

recordformat=wav49

urlprefix=http://pbx.netoneint.com/calls/

savecallsin=/var/calls

 

agent => 1000,1000,Ed Test1

agent => 1001,1001,Ed Test2

 

 

queues.conf

 

[noi-noc]   

monitor-format = wav49       

monitor-type = MixMonitor       

 

member => Agent/1001

member => Agent/1000

 

 

extensions.conf

 

exten =>
8484,1,Set(MONITOR_FILENAME=QUEUE-NOC-${CALLERID(NUM)}-${STRFTIME(${EPOCH)

exten => 8484,1,answer

exten => 8484,2,Queue(noi-noc)

 

 

Console output

 

    -- Executing [8484 at incoming-att:1] Set("Zap/1-1",
"MONITOR_FILENAME=QUEUE-NOC-4073844200-Fri Jun  6 15:06:38 2008") in new
stack

    -- Executing [8484 at incoming-att:2] Queue("Zap/1-1", "noi-noc") in new
stack

    -- Started music on hold, class 'default', on Zap/1-1

    -- outgoing agentcall, to agent '1001', on
'Local/1658 at numberplan-custom-3-028d,1'

    -- Called Agent/1001

    -- Executing [1658 at numberplan-custom-3:1]
Dial("Local/1658 at numberplan-custom-3-028d,2", "SIP/1658") in new stack

    -- Called 1658

    -- SIP/1658-087e7610 is ringing

    -- Agent/1001 is ringing

    -- SIP/1658-087e7610 answered Local/1658 at numberplan-custom-3-028d,2

    -- Agent/1001 answered Zap/1-1

    -- Stopped music on hold on Zap/1-1

[Jun  6 15:06:40] WARNING[3976]: app_queue.c:3014 try_calling: The device
state of this queue member, Agent/1001, is still 'Not in Use' when it
probably should not be! Please check UPGRADE.txt for correct configuration
settings.

  == Begin MixMonitor Recording Zap/1-1

  == Spawn extension (numberplan-custom-3, 1658, 1) exited non-zero on
'Local/1658 at numberplan-custom-3-028d,2'

  == Spawn extension (incoming-att, 8484, 2) exited non-zero on 'Zap/1-1'

    -- Hungup 'Zap/1-1'

  == End MixMonitor Recording Zap/1-1

 

 

 

 

 

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