<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:D="DAV:" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<div>
<p class=MsoNormal><span style='color:#1F497D'>I have found the answer to my
question.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>For anyone intrested, the system
was saving the file with my desired filename in the default /monitor
sub-directory and was also saving a second copy of the file in the /calls
sub-directory. I commented out the <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>;recordagentcalls=yes<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Line in agents.con and this
stoped the system from recording the seconfd file in the /calls sub-directory.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Hope this information may be
usefull to someone.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]
<b>On Behalf Of </b>Ed Nunez<br>
<b>Sent:</b> Friday, June 06, 2008 3:16 PM<br>
<b>To:</b> 'Asterisk Users Mailing List - Non-Commercial Discussion';
asterisk-users-bounces@lists.digium.com<br>
<b>Subject:</b> [asterisk-users] MiixMonitor filename for queue calls.<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone give me input on the following issue?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a queue with MixMonitor enabled. <o:p></o:p></p>
<p class=MsoNormal>This is also enabled in agents.conf. <o:p></o:p></p>
<p class=MsoNormal>On my extensions.conf, I am setting the monitor filename as fillows,
although I see the filename as desired in the console as I make my test call,
the system is only using the default file name to save the mixmonitor
file (agented + uniqueID)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Agents.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[general]<o:p></o:p></p>
<p class=MsoNormal>persistentagents=yes<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[agents]<o:p></o:p></p>
<p class=MsoNormal>maxlogintries=3<o:p></o:p></p>
<p class=MsoNormal>musiconhold => default<o:p></o:p></p>
<p class=MsoNormal>updatecdr=yes<o:p></o:p></p>
<p class=MsoNormal>recordagentcalls=yes<o:p></o:p></p>
<p class=MsoNormal>recordformat=wav49<o:p></o:p></p>
<p class=MsoNormal>urlprefix=http://pbx.netoneint.com/calls/<o:p></o:p></p>
<p class=MsoNormal>savecallsin=/var/calls<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>agent => 1000,1000,Ed Test1<o:p></o:p></p>
<p class=MsoNormal>agent => 1001,1001,Ed Test2<o:p></o:p></p>
<div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>queues.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>[noi-noc] <o:p></o:p></p>
<p class=MsoNormal>monitor-format = wav49 <o:p></o:p></p>
<p class=MsoNormal>monitor-type =
MixMonitor <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>member => Agent/1001<o:p></o:p></p>
<p class=MsoNormal>member => Agent/1000<o:p></o:p></p>
<div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>extensions.conf<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>exten =>
8484,1,Set(MONITOR_FILENAME=QUEUE-NOC-${CALLERID(NUM)}-${STRFTIME(${EPOCH)<o:p></o:p></p>
<p class=MsoNormal>exten => 8484,1,answer<o:p></o:p></p>
<p class=MsoNormal>exten => 8484,2,Queue(noi-noc)<o:p></o:p></p>
<div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Console output<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> -- Executing [8484@incoming-att:1]
Set("Zap/1-1", "MONITOR_FILENAME=QUEUE-NOC-4073844200-Fri
Jun 6 15:06:38 2008") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Executing [8484@incoming-att:2]
Queue("Zap/1-1", "noi-noc") in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Started music on hold, class
'default', on Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> -- outgoing agentcall, to agent '1001',
on 'Local/1658@numberplan-custom-3-028d,1'<o:p></o:p></p>
<p class=MsoNormal> -- Called Agent/1001<o:p></o:p></p>
<p class=MsoNormal> -- Executing [1658@numberplan-custom-3:1]
Dial("Local/1658@numberplan-custom-3-028d,2", "SIP/1658")
in new stack<o:p></o:p></p>
<p class=MsoNormal> -- Called 1658<o:p></o:p></p>
<p class=MsoNormal> -- SIP/1658-087e7610 is ringing<o:p></o:p></p>
<p class=MsoNormal> -- Agent/1001 is ringing<o:p></o:p></p>
<p class=MsoNormal> -- SIP/1658-087e7610 answered
Local/1658@numberplan-custom-3-028d,2<o:p></o:p></p>
<p class=MsoNormal> -- Agent/1001 answered Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> -- Stopped music on hold on Zap/1-1<o:p></o:p></p>
<p class=MsoNormal>[Jun 6 15:06:40] WARNING[3976]: app_queue.c:3014
try_calling: The device state of this queue member, Agent/1001, is still 'Not
in Use' when it probably should not be! Please check UPGRADE.txt for correct
configuration settings.<o:p></o:p></p>
<p class=MsoNormal> == Begin MixMonitor Recording Zap/1-1<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (numberplan-custom-3, 1658, 1)
exited non-zero on 'Local/1658@numberplan-custom-3-028d,2'<o:p></o:p></p>
<p class=MsoNormal> == Spawn extension (incoming-att, 8484, 2) exited
non-zero on 'Zap/1-1'<o:p></o:p></p>
<p class=MsoNormal> -- Hungup 'Zap/1-1'<o:p></o:p></p>
<p class=MsoNormal> == End MixMonitor Recording Zap/1-1<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>