[asterisk-users] Callcentric Issues

[emist]

Hey Dave,

Thanks for the help. Thats about the only thing I didn't think to try.
It seems to have resolved the problem.

Regards,

Igor H.

Dave Fullerton wrote:
> emist wrote:
>> Hey,
>>
>> I have a few dids with callcentric. They seem to work fine most of the
>> time but at some points I get "handle_request_invite: Failed
>> to authenticate user <sip:PSTNnumber"
>>
>> This happens intermittently.
>>
>> The way I understand it the insecure=port,invite should tell asterisk
>> not to authenticate users coming from that host. But its not working for
>> some reason.
>>
>> This is my sip.conf entry for callcentric.
>>
>> [callcentric-id]
>> type=friend
>> context=incoming
>> host=callcentric.com
>> dtmfmode=rfc2833
>> fromuser=my_callcentric_user
>> fromdomain=callcentric.com
>> secret=my_callcentric_pw
>> insecure=port,invite
>> qualify=no
>> srvlookup=yes
>>
>> Those of you that use callcentric have you experienced this issue and if
>> so how did you solve it?
> 
> I had a similar problem. Inbound calls would complete about 50% of the 
> time. After some digging I noticed the calls were coming from an IP that 
> did not resolve to callcentric.com. I solved it by setting 
> allowguest=yes and context=guests under [general] in sip.conf and adding 
> my callcentric number to the guests context in extensions.conf. They 
> actually show this in their support documentation for asterisk. It's not 
> ideal, but the odds of someone other than callcentric placing a call to 
> my asterisk box and calling a 1777xxxxxxx phone number are pretty slim.
> 
> -Dave
> 
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