[asterisk-users] Call quality

David Backeberg dbackeberg at gmail.com
Tue Jul 1 08:10:07 CDT 2008


On Tue, Jul 1, 2008 at 8:38 AM, Loic Didelot <ldidelot at mixvoip.com> wrote:
> Maybe someone can help me to track down the problem. What should I
> check, monitor test. Any ideas are welcome.

If there are no legal reasons not to, consider recording all calls for
a limited time. It's easier for engineers to debug a voice quality
problem when they have a recording of exactly what it sounds like.
It's possible that different people are complaining about different
perceptions of what they consider a voice quality problem, and that
the problem might not even be on your end of the conversation.



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