[asterisk-users] pulling my hair out over voicemail

Anthony Francis anthonyf at rockynet.com
Thu Jan 31 00:22:08 CST 2008


John Von Essen wrote:
> Ok, I have spent all night trying to figure this out, and hopefully 
> somebody has a similar experience.
>
> I have a very basic asterisk config. Sample configs, with the only 
> addition being by SIP phone, and my incoming voip. Last week I got 
> everything setup, calls were working, etc.,.
>
> I cam across a tutorial for voicemail, followed it, and it worked. When 
> I call my phone and dont answer, it goes to voicemail, and message is 
> stored on server.
>
> I created an extension to retrieve the messages:
>
> exten => 1000,1,Ringing
> exten => 1000,2,Wait(2)
> exten => 1000,3,VoicemailMain
>
> And that worked. Granted, everything is still defaults, so when I dial 
> 1000, I get the "Comedian Mail" greeting, then it prompts for mailbox 
> and password, then I get the menu.
>
> Now, here is how it gets weird. Today I go and setup a new second SIP 
> phone, and proceed to set it up for voicemail. Inbound calls go to 
> voicemail properly when nobody answers, but I cant retrieve the 
> messages.
>
> When I dial extension 1000, its rings for 2 seconds, then just goes 
> silent. No greeting, no mailbox prompts, nothing.
>
> Any ideas what could be going on? I tried tweaking the extension 1000 
> so it looks like:
>
> exten => 1000,3,VoicemailMain,s6000
>
> Where 6000 is my mailbox. But still nothing, when I dial 1000, it just 
> goes silent.
>
> Please help. This is driving me nuts. I even tried re-installing 
> asterisk from scratch - no change.
>
> -john
>
>
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I would suggest showing us the extensions configs for both phones :).



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