[asterisk-users] pulling my hair out over voicemail

Darryl Dunkin ddunkin at netos.net
Wed Jan 30 23:42:36 CST 2008


Can you get some verbose output from your console/logs? It may be more
obvious once you see what Asterisk is attempting to do when this
extension is dialed.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John Von
Essen
Sent: Wednesday, January 30, 2008 21:30
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] pulling my hair out over voicemail

Ok, I have spent all night trying to figure this out, and hopefully
somebody has a similar experience.

I have a very basic asterisk config. Sample configs, with the only
addition being by SIP phone, and my incoming voip. Last week I got
everything setup, calls were working, etc.,.

I cam across a tutorial for voicemail, followed it, and it worked. When
I call my phone and dont answer, it goes to voicemail, and message is
stored on server.

I created an extension to retrieve the messages:

exten => 1000,1,Ringing
exten => 1000,2,Wait(2)
exten => 1000,3,VoicemailMain

And that worked. Granted, everything is still defaults, so when I dial
1000, I get the "Comedian Mail" greeting, then it prompts for mailbox
and password, then I get the menu.

Now, here is how it gets weird. Today I go and setup a new second SIP
phone, and proceed to set it up for voicemail. Inbound calls go to
voicemail properly when nobody answers, but I cant retrieve the
messages.

When I dial extension 1000, its rings for 2 seconds, then just goes
silent. No greeting, no mailbox prompts, nothing.

Any ideas what could be going on? I tried tweaking the extension 1000 so
it looks like:

exten => 1000,3,VoicemailMain,s6000

Where 6000 is my mailbox. But still nothing, when I dial 1000, it just
goes silent.

Please help. This is driving me nuts. I even tried re-installing
asterisk from scratch - no change.

-john


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