[asterisk-users] Polycom-SIP response 500

Al lists asteriskal at gmail.com
Tue Jan 22 21:23:04 CST 2008


Yes, this prompt will shows up on SIP 2.2.2 as well.
I never had any issues with this though, it will clear up after next
registration of phone.
I just downloaded SIP 3.0 and have not got a chance to check and see if it
happens with this firmware as well.


On Jan 22, 2008 2:53 PM, Steve Johnson <stevej456 at gmail.com> wrote:

> I have just retested and agree that this error eventually does clear
> itself.  However, in this test it took about 35 minutes and each
> Polycom phone produced between 1000 and 1300 error message lines at 1
> to 0 second intervals (which I captured to the debug log).  Once one
> phone starts flagging an error, all Polycom phones that are
> buddy-watching join right in.
>
> I triggered the problem by simply restarting asterisk:
> /usr/sbin/asterisk -rx "restart when convenient".  Sometimes (but not
> all the time) it will also start if you reload.
>
> All suggestions appreciated.
>
> S.
>
> On Jan 22, 2008 9:23 AM, Steve Johnson <stevej456 at gmail.com> wrote:
> > I am using Polycom's SIP 2.2.0047 (the current release) and am seeing
> > this.  It seems to occur less often with "extensions reload" rather
> > than just "reload", but it would be nice to fix this.
> >
> > Tx.
> >
> >
> >
> > On Jan 22, 2008 8:30 AM, Steve Davies <davies147 at gmail.com> wrote:
> > > On 1/22/08, Steve Johnson <stevej456 at gmail.com> wrote:
> > > > Hi list,
> > > >
> > > > There are many Polycom experts on this list -- hopefully someone has
> a solution.
> > > >
> > > > With *several* versions of Asterisk 1.4.x, doing a reload  of
> Asterisk
> > > > causes the Polycom 601 phones to start dumping these messages to the
> > > > CLI.
> > > >
> > > >     -- Incoming call: Got SIP response 500 "Internal Server Error"
> > > > back from 192.168.2.x
> > >
> > > [snip]
> > >
> > > I have not seen this problem here since upgrading to 2.1.2 firmware.
> > > Or perhaps it was 2.2.0, one or the other. The phones now seem to
> > > recover on thier own when Asterisk returns.
> > >
> > > Cheers,
> > > Steve
> > >
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