[asterisk-users] Polycom-SIP response 500

[Steve Johnson]

I have just retested and agree that this error eventually does clear
itself.  However, in this test it took about 35 minutes and each
Polycom phone produced between 1000 and 1300 error message lines at 1
to 0 second intervals (which I captured to the debug log).  Once one
phone starts flagging an error, all Polycom phones that are
buddy-watching join right in.

I triggered the problem by simply restarting asterisk:
/usr/sbin/asterisk -rx "restart when convenient".  Sometimes (but not
all the time) it will also start if you reload.

All suggestions appreciated.

S.

On Jan 22, 2008 9:23 AM, Steve Johnson <stevej456 at gmail.com> wrote:
> I am using Polycom's SIP 2.2.0047 (the current release) and am seeing
> this.  It seems to occur less often with "extensions reload" rather
> than just "reload", but it would be nice to fix this.
>
> Tx.
>
>
>
> On Jan 22, 2008 8:30 AM, Steve Davies <davies147 at gmail.com> wrote:
> > On 1/22/08, Steve Johnson <stevej456 at gmail.com> wrote:
> > > Hi list,
> > >
> > > There are many Polycom experts on this list -- hopefully someone has a solution.
> > >
> > > With *several* versions of Asterisk 1.4.x, doing a reload  of Asterisk
> > > causes the Polycom 601 phones to start dumping these messages to the
> > > CLI.
> > >
> > >     -- Incoming call: Got SIP response 500 "Internal Server Error"
> > > back from 192.168.2.x
> >
> > [snip]
> >
> > I have not seen this problem here since upgrading to 2.1.2 firmware.
> > Or perhaps it was 2.2.0, one or the other. The phones now seem to
> > recover on thier own when Asterisk returns.
> >
> > Cheers,
> > Steve
> >
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