[asterisk-users] [Fwd: Re: Large issue - having trouble diagnosing.]

Paul Hales pdhales at optusnet.com.au
Tue Jan 22 18:22:18 CST 2008


Unreachables are the the sign you are looking for!

We had a client where that happened all the time and after we
disconnected the phone network from the pc network it all went away.
Never bothered looking into it further.

PaulH


On Wed, 2008-01-23 at 10:49 +1100, Cameron Hissey wrote:
> Well yesterday i thought i'd solved the problem by running storebought
> cables from the Cisco switch on our rack to the office, and then
> plugging a smaller switch in in the office, and running all the phones
> from that.
>  
> everything ran fine using this setup until i left the office for
> lunch, and everything started playing up again. 
> Then when i returned everything was fine. Was very frustrating when
> its so inexplicable that i couldnt test anything...
>  
> when i left again in the afternoon for half an hour things went from
> bad to worse, nobody could call in or out. 
> 
> I noticed that in the logs a lot of the phones were "unreachable" at
> once, and all reachable again at the same time. To stop this from
> being a possible cause i lengthened the time that the asterisk box
> checks for the handsets.
> I also realised that the cable connecting the asterisk box to the
> switch may be dodgy, as multiple extensions were disappearing and
> reappearing all at once. i swapped that cable out late yesterday
> afternoon and i will wait today and see how it goes.
> 
> Thanks everyone for continuing to help me with this issue!
>  
>  
> Sincerely,
>  
> 
> Cameron Hissey
> 
> On Jan 23, 2008 9:32 AM, Paul Hales <pdhales at optusnet.com.au> wrote:
>         
>         Hmmmmm...nothing untowards, but it's pretty complicated (due
>         to
>         complicated dialplan, me guesses) 
>         
>         I was hoping to spot a 'maximum retries' or similar error.
>         
>         Paul Hales
>         AsteriskIT
>         
>         
>         
>         On Tue, 2008-01-22 at 12:26 +1100, Cameron Hissey wrote:
>         > After changing all the networking and removing PoE, the
>         problem is
>         > still occuring. Have grabbed this log. is there any more
>         information 
>         > you need?
>         >
>         >
>         > Thanks,
>         >
>         >
>         > Cameron Hissey
>         >
>         >
>         > 
> 




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