[asterisk-users] HDLC errors

[Andrew Joakimsen]

Good to know they are helping you out. Post the outcome if you can,
specifically if they send you the same model and revision card and if
it resolves your issue. If you can try to make a note of your current
firmware version before you send it off.

On Jan 18, 2008 5:25 PM, Steven Kurylo <steven.kurylo at aviawest.com> wrote:
> >
> >> I have a suggestion.  Have you contacted Digium technical support
> >> for assistance
> >> with resolving this issue?
> >>
> >>
> >> Excellent suggestion.  Make sure you can give them SSH access and
> >> screen so you can see what they are doing.  Before that, check
> >> (remake) your T1 cables and if it is punched down on a block, re-punch
> >> it.
> >>
> >
> > I'm used to vendors that aren't responsive, so I never even thought of
> > it.  They've told me to try running patlooptest (which I will tonight),
> > to see if the problem is in the card.
> I received very good support from Digium.  After running patlooptest
> they recommended that I return the card.
>
> During the loop tests I would sometimes pass a 60 second test.  I very
> rarely passed a 300 second test on either span.  I moved the card to the
> other slot and did some IRQ swapping as well to the same results.
>
> Thanks for all your suggestions.
>
>
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