[asterisk-users] HDLC errors

[Steven Kurylo]

>
>> I have a suggestion.  Have you contacted Digium technical support
>> for assistance
>> with resolving this issue?
>>
>>
>> Excellent suggestion.  Make sure you can give them SSH access and 
>> screen so you can see what they are doing.  Before that, check 
>> (remake) your T1 cables and if it is punched down on a block, re-punch 
>> it. 
>>     
>
> I'm used to vendors that aren't responsive, so I never even thought of 
> it.  They've told me to try running patlooptest (which I will tonight), 
> to see if the problem is in the card.
I received very good support from Digium.  After running patlooptest 
they recommended that I return the card.

During the loop tests I would sometimes pass a 60 second test.  I very 
rarely passed a 300 second test on either span.  I moved the card to the 
other slot and did some IRQ swapping as well to the same results.

Thanks for all your suggestions.