[asterisk-users] Busy notification with call limiting byGROUP_COUNT()

[Ira]

At 01:42 PM 1/9/2008, you wrote:
>I have a very similar need. We are using call queues and would like to
>have only 1 call presented to our trouble call reps at a time, but would
>like to give them the ability to initiate an outgoing call on a
>different line (even while on an incoming call). We are using Aastra
>480i SIP phones.


You could always set the Aastra to allow incoming only on line 9 so a 
second call shows up as busy and let them call out on 1-8.  That does 
it completely outside Asterisk but should work just fine.

Ira