[asterisk-users] Polycom IP4000 - Device does not match ACL

Kevin DeGraaf kevin at kdegraaf.net
Fri Jan 4 12:52:07 CST 2008


I am trying to configure a Polycom IP4000 for use with Asterisk 1.4.5 on
a flat local network.

I followed the provisioning guides that I found on the Web, and I have
the phone downloading bootrom.ld, sip.ld, and a bunch of configuration
files.  This all works properly.

However, I receive the following error:

NOTICE[27345]: chan_sip.c:14725 handle_request_register: Registration
from '<sip:207 at x.x.x.55>' failed for 'x.x.x.229' - Device does not match ACL

I can place calls from the IP4000, but I cannot receive them:

WARNING[27480]: app_dial.c:1106 dial_exec_full: Unable to create channel
of type 'SIP' (cause 3 - No route to destination)

Here are the relevant (IMHO) config sections.

== sip.conf ==
[ip4000_1]
mailbox=207 at default
type=friend
secret=password
qualify=yes
nat=no
host=dynamic
canreinvite=no

== Polycom per-phone config on TFTP server ==
reg.1.displayName="207"
reg.1.address="207"
reg.1.label="207"
reg.1.type="private"
reg.1.lcs=""
reg.1.thirdPartyName=""
reg.1.auth.userId="ip4000_1"
reg.1.auth.password="password"

== Polycom company-wide config on TFTP server ==
server voIpProt.server.1.address="x.x.x.55"/>
<SIP>
<outboundProxy voIpProt.SIP.outboundProxy.address="x.x.x.55"/>
</SIP>

I've tried using x.x.x.55 as both the "proxy" value only, the "server"
value only, and (in the given example) both.

I also added the following to sip.conf, to no avail:

deny=0.0.0.0/0.0.0.0
permit=x.x.x.0/255.255.255.0

Any ideas about what I've missed would be appreciated.  Thanks.

-- 
Kevin DeGraaf



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