[asterisk-users] asterisk queue agent problem

[Garth van Sittert]

Hi Satish

You would want to investigate Local channels on Asterisk for this.

Garth

Garth van Sittert
BSc (Physics & Computer Science)
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satish patel wrote:
> Dear
>
>                    I have queue setup arround 10 agent setup now what 
> happend when call inter in queue and queue transfer call available 
> extension but suppose extension A call to extension B ( ineternal sip 
> call ) that time anycall come into queue and suppose queue transfer 
> call on A extension so it got busy caz its talking to B ext. so my 
> call got hangup ...so how to my queue detect which extension got busy 
> or free is there any function my queue detect channel STATUS ???
>
>
> Thing is that my queue only know about agent phone status when queue 
> transfer call to agent...right if 2 agent talk to each othere that 
> time my queue not come in that part so how does my queue understand A 
> and B extesion are busy ???
>
>
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>
> Satish Patel
> mobile:- +91-9818875535
>
> http://www.linuxbug.org
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