[asterisk-users] Join empty queue property

[Mark Michelson]

equis software wrote:
> I want the callers don't join in a queue when the agents are busy.
> I suposse it is easy but i can't get the solution for this.
> Can you suggest me something?
> Thanks.
> 

Unless you are using the trunk version of Asterisk right now, this can't be done 
very easily. In trunk, the "joinempty" setting for queues has been modified to 
not only allow the current allowed values of no, yes, loose, and strict, but 
also to allow a comma-separated list of conditions under which you consider a 
queue member to be "unavailable."

There is a detailed explanation of all the allowed conditions in the 
queues.conf.sample file in trunk's configs/ directory in the source. Since this 
feature is already in trunk but not in any released version of Asterisk, it will 
be present in Asterisk version 1.6.2.

Mark Michelson