[asterisk-users] do cards just instantly go bad

[Mike Trest - On Travel]

At 12:52 PM 4/14/2008, Jerry Geis wrote:
>Hi - Been using a TE205P for a number of months - no issues.
>
>Today I was talking to someone and I heard click....
>No more phone service.
>
>I still have data service on this T1 line. (partial phone)
>zttool reports the SPAN as OK.
>calls are not coming in or going out.
>
>Does a card just go bad like that? How can I tell if the card is bad?
>I was expecting/hoping to see something other than OK on zttool.
>Its reporting OK but still no calls.

Probably not the card.  More likely the T1 provider.  Contact your 
carrier.  Ask them to put a T1 level trouble ticket.  Ask that you be 
on the phone when the tester is bringing the T1 down and up.

Quite often, all that is needed is to BOUNCE the circuit from the switch end.

..mike..