[asterisk-users] E1 Line Tapping

Ricardo Gemignani haoole at gmail.com
Tue Sep 4 23:36:02 CDT 2007


Hi all,

  My name is Ricardo and unfortunately I'm just crawling in this
telecomm/asterisk world. So, after reading all day long i still don't
understand a few things. :D

  I'm trying to "develop" a call recorder for a costumer. He has a small
call center ( 10 agents ) and want to record all calls. Since he already has
everything (ACD only) working perfectly in the PBX and don't want me to
"touch" it, I need do develop a  less intrusive as possible system.

  I was thinking to do a line tapping in his E1 branch before it reaches the
PBX and record it using Asterisk, then develop a small web interface to
recover the recordings.

  In my research about E1 line tapping I found this product from Sangoma (
http://www.sangoma.com/datasheets/tapping ) but could not understand exactly
how it really works.

  Does anybody already used it?

  Is it possible to use it with Asterisk?

tia,
Ricardo Gemignani
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