[asterisk-users] Voicemail Options

[Peder @ NetworkOblivion]

If you setup voicemail to allow them to hit * and then it jumps to 
extension 'a' in the calling context, how do you see the original number 
that called?  If each user is going to have their own jump-to number for 
'a', then I have to do a db lookup based on the called number to see 
where to send it.  If I test it and hit * from my voicemail, I get 'a' 
as the EXTEN, which doesn't help me.  I need 'a' to be able to see the 
called number so that I can do a db lookup and send the call to the 
appropriate extension.

Peder

James FitzGibbon wrote:
> On 10/26/07, *Peder @ NetworkOblivion* <peder at networkoblivion.com 
> <mailto:peder at networkoblivion.com>> wrote:
> 
>     I know that you can set it up to where a user hits 0 from their mailbox
>     and goes to an operator, but can you set up other options as well?
>     Could I have 0 for an operator and 1 to go to another extension?  I know
>     you can do this by building an AA, but I don't want to have to do that
>     for every user as there are about 40 people that want this.  They won't
>     all go to the same number.  Thanks.
> 
> 
> You can also exit VoiceMail() using *, which jumps you to the 'a' 
> extension in the calling context.  As for building an IVR for 40 users, 
> you could store the destination in ASTdb or realtime keyed by original 
> extension.  Then look up where to send them when they press * based upon 
> the mailbox that VoiceMail() was called against.
> 
> -- 
> j.