[asterisk-users] TE210P issues

[Steve Totaro]

Matthew Fredrickson wrote:
> Steve Totaro wrote:
>   
>> Calling Digium.  Post your /var/log/messages and /var/log/asterisk/full 
>> (just anything that looks relevant). 
>>
>> Try a Sangoma card.
>>     
>
> Or better yet, give us an opportunity to fix it.  Sangoma cards have 
> problems too and I'm sure they have been going through a "trial of fire" 
> trying to eliminate compatibility-type problems with their boards, but 
> when you have a problem, you still have to give them (and us) a chance 
> to fix it.  It's the nature of the PC world, there are a lot of 
> different platforms to interoperate with.
>   
Matthew,

I totally agree, that is why my first sentence in the reply was to call 
Digium. 

Everyone needs at least one backup plan (I prefer three or more). 

If the system needs to go live tomorrow, Sangoma can overnight a card 
and it may not exhibit the same issue.  The card could probably be RMAed 
with no problem to Sangoma if Digium gets it fixed in the meantime. 

Sometimes systems need to be turned up yesterday, now, tomorrow, or you 
best case scenario, you have weeks of time to to play around and 
diagnose a problem.  Your plan is going to reflect your timeframe needs.

Thanks,
Steve Totaro