[asterisk-users] G729/MOH Quality

[joakimsen at gmail.com]

If the majority of the MoH is queues, move the location of the queue.

On Nov 28, 2007 4:42 PM, Darryl Dunkin <ddunkin at netos.net> wrote:
> Does anyone have any opinions on the music on hold quality over G729?
> The stock files seem to sound terrible over it, this is enhanced further
> by calls coming from the PSTN via a Zaptel gateway. I am only using the
> stock wav files and have not attempted to use much else so far.
>
> I've ruled out timing issues on the system generating the MOH itself
> (ztdummy on the PBX itself, our Zaptel gateway is a separate Asterisk
> server). There is no transcoding going on in the middle except via our
> Zaptel/T1 gateway. When using G711 it sounds fine of course, but this
> doesn't work well for remote sites with lower bandwidth connections.
>
> As of now, I'm torn between getting complaints from end users about the
> music or killing it entirely (leaving people waiting in queues with dead
> silence).
>
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