[asterisk-users] Suppressing certain queue announcement voice prompts
asterisk-users at rogg.is
asterisk-users at rogg.is
Fri Nov 30 09:02:32 CST 2007
> asterisk-users at rogg.is wrote:
> > Short of replacing a sound file with a sound file containing only a
> > short period of silence, is there any way to suppress certain sounds
> > from playing during queue processing by configuring for example
> > queues.conf or other similar files?
>
> Which announcements are you trying to not play?
queue-thankyou for instance, to name one. Or any other of the queue-* files
in general. From time to time it can be convenient to change the exact
prompts played (order and contents) due to language differences and personal
preference of the end-users.
We're doing this now by replacing them with silence but I'm just thinking
that it would be more elegant to have Asterisk not attempt to play them in
the first place. We've also removed the files in some instances but that's
even worse from my point of view because then we get file-not-present
warnings.
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