[asterisk-users] Polycom softkey transfer issue

[Wayne P. Hill]

We upgraded to Asterisk 1.4.13 earlier this week, and now an odd  
problem has cropped up with our Polycom phones.  Basically, performing  
a transfer via the transfer softkey fails on transfers to extensions  
beginning with a *.  When you try, you just get a fast-busy, and next  
to nothing on the console (usually a message about the peer being  
unable to authenticate)

This is only affecting our Polycom phones.  We have a couple of  
Aastra's as well on which the issue is not occurring.  I can provide  
packet dumps of a working test with one of the Aastra's and a failed  
test with one of the Polycom's if their needed, but, right now, I just  
want to see if anyone has even a wild guess at what might be  
happening.  I'm well and truly stumped on this one.

Just to sum up:
Polycom phones fail when transferring to an extension prefixed by a *,  
using the transfer softkey
Aastra phones have no such difficulty
The only real console output is a mention of the peer being unable to  
authenticate (which is odd since it's already registered)
This did not start occurring until our upgrade to 1.4.13 of Asterisk


Thanks for any insight you can provide,
Wayne