[asterisk-users] weird 185 secs timeout call problem

[Tilghman Lesher]

On Thursday 08 November 2007 00:13:44 Andre Quintaes wrote:
> On our tests using asterisk, some calls have been terminated
> abruptely with exact 185 seconds. This is happening with all our
> incoming calls from a trunk from 1 of my DID providers ( other
> providers or trunks are fine) and I could reproduce it by calling a
> queue  from my Wengophone Softphone and letting the MoH play for 185
> secs. If I make the same call from my WRTP54G on the same place, the
> call doest not get hung up after 185 secs.
> The incoming calls go trhough a queue and get mixmonitored. I will
> make further tests but I tried changing several timeout and keepalive
> parameters on sip.conf but nothing got effect. Even tried with
> reinvites enabled and disabled.
>
> Does any one have a clue?

Yes, you probably have a firewall which is timing out your UDP sessions.  You
wouldn't happen to be using a SonicWall, would you?  Those are the most
infamous devices among VOIP users for shutting down calls without warning.

-- 
Tilghman