[asterisk-users] Telus (Alberta) PRI Caller ID NAME, Display IE, Facility ID

[James FitzGibbon]

On 11/6/07, Stephen Bosch <posting at vodacomm.ca> wrote:
>
> We are trying to send caller ID NAME information over a Telus PRI in
> Alberta.
>
> The PRI tech says that he sees the NAME information, and for calls over
> the same network, that NAME info should be reaching the receiving
> station, but it is not.


I've had no end of trouble getting CNAM out of NI-2 PRIs with Telus.  We're
in Ontario, but the switch configs are the same across the country I
believe.

It survives if it goes to a Telus customer, but not if it crosses over to
Bell, Rogers, etc.

One tech claimed it was because I was sending calling name in addition to
the IE, while another claimed it was just a problem when the call passes
from a NI-2 circuit to NI-1 (which some of the other carriers still use).

So, no real solution for you, but at least you know it's not something
obvious you're doing.  I've tweaked my zaptel settings back and forth and
tested with Telus on the phone to no avail.  In the end, we deemed the
effort to not be worth it.

-- 
j.
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