[asterisk-users] ring group containing external 10-digit numbers

Ryan Stille ryan at cfwebtools.com
Fri Nov 2 09:27:47 CDT 2007


David Gomillion wrote:
> Ryan Stille wrote:
>   
>> Don Pobanz wrote:
>>   
>>     
>>> Ryan Stille wrote: 
>>>   
>>>     
>>>       
>>>> I have a ring group setup that I'd like to ring a bunch of local 
>>>> extensions, plus a few outside lines.  I want recipients to 
>>>> confirm the call by pressing 1 before they are connected.  
>>>> But when I add in an external number to this ring group (such 
>>>> as 5551212#), none of my internal extensions ring any more.
>>>>
>>>> Any ideas?
>>>>     
>>>>       
>>>>         
>>> You did not indicate how you were connected to the outside world but if you are connected through fxo channels,  the line would be answered by the phone company very quickly. Once 1 phone is answered, I believe all the others would stop ringing. Could this be the issue? 
>>>
>>> Don Pobanz
>>>   
>>>     
>>>       
>> Sorry, I am connected to the outside world via a SIP trunk.
>>
>> I am letting all the phones ring for this testing - no one is 
>> answering.  But for some reason when I add that external number, none of 
>> the internal extensions ring.
>>
>> -Ryan
>>   
>>     
> I think Don was on the right track. First, check your dial plan for any 
> stray Answer directives where you dial out. And keep in mind that some 
> SIP providers "Answer" the call first thing. My advice: think about 
> GrandCentral and how it works: "Press 1 to accept the call, press 2 to 
> ..." whatever. Or find a SIP provider that does not answer the line 
> immediately. Many SIP providers will give you a few cents to play with 
> before you buy an account. Just a few calls should be ample to figure 
> out how it's doing.
>   

This feature (confirm calls) works fine on another ring group I have 
(that only contains a single, external number), so I don't think the 
issue is with my SIP provider "answering" the calls before they are 
really answered.

Also - even if this was the case - the call was getting considered 
"answered" somehow before it really was - asterisk is not supposed to 
stop the other phones from ringing until the user presses "1".  
Remember, my problem only occurs when I enable the confirm calls 
feature.  I'm using Trixbox, so I don't know exactly what happens when I 
check that box.

> Please provide the routing logic, how do you want to accomplish that?
>
> Regards
>
> Rennes
>   

Hmmm is ringall the answer?  Not hunting or anything like that.  Or are 
asking how the external call is routed? It goes out through a SIP trunk.

-Ryan




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