[asterisk-users] ring group containing external 10-digit numbers

[David Gomillion]

Ryan Stille wrote:
> Don Pobanz wrote:
>   
>> Ryan Stille wrote: 
>>   
>>     
>>> I have a ring group setup that I'd like to ring a bunch of local 
>>> extensions, plus a few outside lines.  I want recipients to 
>>> confirm the call by pressing 1 before they are connected.  
>>> But when I add in an external number to this ring group (such 
>>> as 5551212#), none of my internal extensions ring any more.
>>>
>>> Any ideas?
>>>     
>>>       
>> You did not indicate how you were connected to the outside world but if you are connected through fxo channels,  the line would be answered by the phone company very quickly. Once 1 phone is answered, I believe all the others would stop ringing. Could this be the issue? 
>>
>> Don Pobanz
>>   
>>     
> Sorry, I am connected to the outside world via a SIP trunk.
>
> I am letting all the phones ring for this testing - no one is 
> answering.  But for some reason when I add that external number, none of 
> the internal extensions ring.
>
> -Ryan
>   
I think Don was on the right track. First, check your dial plan for any 
stray Answer directives where you dial out. And keep in mind that some 
SIP providers "Answer" the call first thing. My advice: think about 
GrandCentral and how it works: "Press 1 to accept the call, press 2 to 
..." whatever. Or find a SIP provider that does not answer the line 
immediately. Many SIP providers will give you a few cents to play with 
before you buy an account. Just a few calls should be ample to figure 
out how it's doing.