[asterisk-users] Problem on incoming call from Zap channel to SIP phones...

[Carlos Chavez]

On Wed, 2007-05-30 at 08:56 -0600, Stephen Bosch wrote:
> Carlos Chavez wrote:
> > On Tue, 29 May 2007 20:20:13 -0500, Eric \"ManxPower\" Wieling wrote
> > 
> >>> 	I just made another test by dialing to a Zap channel instead of a SIP
> >>> phone and the call goes through without any problem.  It is just when
> >>> you try to dial to a SIP phone that you get the auto-congestion message.
> >>>
> >      All other phones in the system are working properly, they are all
> > registered and you can send and receive calls from anywhere except that zap
> > channel.
> 
> I'm suspicious of the Zap channel in the off-hook state. It should
> on-hook when on-hook and off-hook when in use.
> 
> Is that channel still in off-hook?
> 
> You say you made no changes, it just stopped working. Did anything
> *else* change around the time this problem appeared? Did someone move a
> device, or did you update a driver?
> 
	No changes have been made in a while.  The customer is very particular
and very difficult to deal with so we NEVER make any changes unless it
is absolutely necessary.  Today I made several more tests and things are
getting weirder.  First I tried to connect the Vonage ATA to another
port on the card just to confirm that it was not the port who was the
problem.  I has the exact same problem.  I cannot call any SIP phone,
they all give me Auto-Congestion.  If I change the dialplan to dial an
analog phone it goes through without a hitch, the problem only presents
itself with the SIP phones.  Stranger still is that I can use a SIP
phone to dial to the Vonage line, only incoming calls have a problem.

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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