[asterisk-users] Asterisk-Polycom HELLLLPPP!!!!

Bruce Reeves asterisk at nortex-networks.com
Thu May 3 12:22:20 MST 2007


Jim,

What happens in your first senario is an attended transfer, after User1 and
3 have initiadted their call, User1 should press transfer again to complete
the transfer. At which point User1 will be disconnected and Users 2 & 3 will
talk.

The second issue is the limit of digits and is likely due to a very short
timeout in features.conf, check the entry transferdigittimeout.

On 5/3/07, Jim Suber <jimsuber at bellsouth.net> wrote:
>
>  PBX:
>
> Asterisk 1.4
>
>
>
> Phones:
>
> PSTN phone connected to TDM400
>
> X-Ten Lite
>
> Polycom 430
>
>
>
> Scenario
>
> Polycom 430 = User1
>
>
>
> User2 calls User1(Polycom 430)  asks to be transfered to User3
>
>
>
> User1 does an attended transfer using the trnsfr button on the polycom
>
> User2 is placed in music-on-hold
>
> User3s phone rings.
>
> (So far so good Right?)
>
>
>
> User3 picks up the phone to answer User2 only to find that he is talking
> to User1
>
> User2 is stuck in music-on-hold. FOREVER!
>
>
>
> The other two phones work exactly as they should using the # key
>
> Using the # key on the Polycom only allow the dialing of 1 number before
> Alice announces
>
> That there is no such extension.
>
>
>
> HELP!!!!
>
>
>
> Thanks in advance
>
> Jim
>
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-- 
Bruce Reeves
Nortex Networks
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