[asterisk-users] Email to HP Product Suggestions - Seamless Transparent Fax Gateway

[Rob Townley]

i sent a product suggestion to HP.  It was a request to use software that
already exists in their JetDirect and Multifunction Fax machines to make
them seamlessly interoperate with a fax gateway in a way transparent to the
end user.   Essentially, giving the sysadmin a choice in fax transport
mechanism to route all faxes over analog telephone transport or over the
network.


Thank you for taking the time to send HP your comments.
They have been forwarded to the appropriate people within
Hewlett-Packard for their information and review.
Should more clarification or information be needed, you may be contacted
directly.

Sincerely,

CEO Customer Relations




-----Original Message-----
From: RobertJTownley at yahoo.com [mailto:RobertJTownley at yahoo.com]
Sent: Friday, April 27, 2007 8:26 PM
To: External ceo-communication
Subject: Feedback to CEO and President Mark Hurd from Robert Townley


This is a message to HP's CEO, from a valued customer: Robert Townley.

Feedback Area:
- Product experience
- Ideas and Suggestions
Message:
SOHOs need seamless transparent fax gateway interoperability.

We have been using networkable multifunction fax, copier, scanner, and
printer machines since they became available, however the software is
only 98% complete.  The firmware in these machines needs the following
additional options for network faxing and overall paperless office
functionality.  Essentially another layer between the imaging module and
the outgoing fax module so the buyer has a choice of transport mechanism
- analog or network.

1.) The systems administrator makes a one time configuration change on
the printer itself.  The new menu would give the sysadmin the choice of
whether faxes go out over traditional analog plain old telephone lines
or over the network.  In our case, the sysadmin would not even connect
wires to the analog telephone line, just the network.

2.) If the sysadmin chooses the new network option, he would would then
choose either email/t.37 or IPName/t.38.  For the moment, lets just do
an internal email setup.  He would then enter the email address of the
email to fax gateway on the LAN, FaxGateway at FaxServer.local.

3.) The end user places the paper document he wants to fax into the
all-in-one.  Enters the fax telephone # he wants to send to, for example
402-555-1234.  Presses the "Fax" button and walks away.  Notice the user
does NOT enter an IP address or email address, just a fax #.  No
keyboard required.  To the end user, nothing has changed.

4.) The all-in-one sends the TIFF or PDF of the document as an email to
FaxGateway at FaxServer.local with a subject line of 402-555-1234.

5.) The faxgateway service running on a PC takes the email and faxes it
over the offices single analog telephone line to 402-555-1234 using the
PC based fax server software.

Relevant Links:
1.) $20.00 addon email to fax gateway software for Windows Server 2003.

     http://www.sandlerco.com/t37fsp.htm

2.) Free and Open Source HylaFax.org email to fax gateway.
     http://www.hylafax.org/content/Email_to_Fax_Gateway

3.) Free and Open Source Fax Gateway Software
     http://asterfax.sourceforge.net

+1-402-670-4326


This message was sent on: 4/28/2007 at 3:26:25 GMT

Robert Townley also added this personal information:
Company:     iConsultants, PC
City:     Omaha
State:     NE
Zip Code:     68124
Country:    USA
Fax:    402-391-1233
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