[asterisk-users] Multi-Level Queue

[Kevin P. Fleming]

Peder @ NetworkOblivion wrote:

> I also had a question about "acking" a call. It appears that acking a
> call is under agents.conf.  I want to specify members as SIP/1234, etc,
> rather than having users login all the time.  I don't want to have to
> login from my cell, I would prefer it to just know that my cell number
> is always a member.  Is it possible to force an ack of a call if I
> define members as SIP/xxxx?

Not directly, no, because channel drivers don't implement call acking
(except for chan_agent). However, if you create a context in your
dialplan that uses Dial() to call the SIP device with acking turned on,
then you can add Local/foo at context as a member of the queue and have
those calls run through the Dial() application.