[asterisk-users] CallerID + Name

[Rob Schall]

That did it. I didn't realize it needed that extra minute to wait for
the info to come in. I figured if it came in later, it would just send
to the phone the new/updated info when it got it. Guess not. :) Now, if
we could only get transfer call caller id working in asterisk and the
polycom 501, that'd be great!

Trevor Peirce wrote:
> Rob Schall wrote:
>> We have the caller id with name option enabled with our provider,
>> however, our polycom 501 phones will only display the number of the
>> incoming call. Is there a way to see the callerid name from the cli when
>> the call is coming in (like a print in the dial plan)? I'm not sure if
>> the problem is with asterisk or our phones. I did turn on the
>> calleridpres option in zapata, but I'm unsure what else needs to be set.
>>   
>
> I bet you have something like this:
>
> s,1,Dial(SIP/polycom)
>
> When you should in fact have something more like
>
> s,1,Wait(0.5)
> s,n,Dial(SIP/polycom)
>
> Caller ID Name information takes a little bit longer to come in, on a
> PRI as I'm assuming you're using.
>
> HTH,
> Trevor
>
>
>