[asterisk-users] CallerID + Name

[Trevor Peirce]

Rob Schall wrote:
> We have the caller id with name option enabled with our provider,
> however, our polycom 501 phones will only display the number of the
> incoming call. Is there a way to see the callerid name from the cli when
> the call is coming in (like a print in the dial plan)? I'm not sure if
> the problem is with asterisk or our phones. I did turn on the
> calleridpres option in zapata, but I'm unsure what else needs to be set.
>   

I bet you have something like this:

s,1,Dial(SIP/polycom)

When you should in fact have something more like

s,1,Wait(0.5)
s,n,Dial(SIP/polycom)

Caller ID Name information takes a little bit longer to come in, on a 
PRI as I'm assuming you're using.

HTH,
Trevor



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