[asterisk-users] Re: Problem converting a Cisco 7960 to SIP

[David Boyd]

On Thu, 2007-03-29 at 12:16 -0400, Brad Stockdale wrote:
> Hello all,
> 
>    I've got myself into a bizzare situation that I can't seem to get myself 
> out of... Was wondering if anyone had some advice that might get me 'over the 
> hill' on this...
> 
>    Some background: PBX consists of an Asterisk box (running TrixBox), 4 Cisco 
> 7960's, 2 Polycom IP500's, and now an additional Cisco 7960. The phones are 
> all on a separate LAN. There is no VLAN configuration. The Asterisk box also 
> is running a TFTP server and DHCP server. The 4 original Cisco's work fine 
> still. The Polycom IP500's work fine.
> 
>    The problem is with trying to get this new Cisco 7960 online... It came 
> pre-loaded with the SCCP image and I cannot get it to convert to SIP. 
> Currently it is running the following versions:
> 
> App Load ID: P0030301MFG2
> Boot Load ID: PC0303010200
> Version: 3.1(MF.G2)
> 
>    The phone contacts the DHCP server and gets an IP successfully. The 
> dhcpd.conf file:
> 
> ##############################################################################
> # dhcpd.conf - dhcp config file for eth1 / sip phones
> ##############################################################################
> 
> authoritative;
> ddns-update-style interim;
> ignore client-updates;
> local-address 192.168.1.1;
> 
> option tftp-boot-server code 150 = ip-address;
> option tftp-boot-server 192.168.1.1;
> 
> subnet 192.168.1.0 netmask 255.255.255.0 {
>   option routers 192.168.1.1;
>   option subnet-mask 255.255.255.0;
>   option domain-name-servers 192.168.1.1;
>   option time-offset -18000; # Eastern Standard Time
>   option ntp-servers 192.168.1.1;
>   option tftp-server-name "192.168.1.1";
>   default-lease-time 43200;
>   max-lease-time 86400;
> 
>   pool {
>     range 192.168.1.100 192.168.1.150;
>   }
> 
> }
> 
> 
> 
> 
>    Then the phone contacts the TFTP server. Below are the logs:
> 
> Mar 29 12:09:15 asterisk1.local atftpd[32276.-1208575056]: Serving OS79XX.TXT 
> to 192.168.1.144:49427
> Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
> SEP001795B05B1D.cnf.xml to 192.168.1.144:49428
> Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
> XMLDefault.cnf.xml to 192.168.1.144:49429
> Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
> SEP001795B05B1D.cnf to 192.168.1.144:49430
> 
>    OS79XX.TXT contains:
> 
> P003-08-6-00
> 
>    Originally the SEP001795B05B1D.cnf file didn't exist. Since it was for 
> CallManager, I didn't bother to configure it and just setup the SIPmac.cnf 
> file instead. The phone never requested the SIPmac.cnf file...
> 
>    I found a trick via google that uses the SEPmac.cnf file to change 
> firmware. The SEP file now contains:
> 
> <Default>
>    <callManagerGroup>
>        <members>
>            <member  priority="0">
>                <callManager>
>                    <ports>
>                        <ethernetPhonePort>2000</ethernetPhonePort>
>                    </ports>
>                    <processNodeName>192.168.1.1</processNodeName>
>                </callManager>
>            </member>
>        </members>
>    </callManagerGroup>
> 
>    <loadInformation6  model="IP Phone 7910"></loadInformation6>
>    <loadInformation124  model="Addon 7914"></loadInformation124>
>    <loadInformation9  model="IP Phone 7935"></loadInformation9>
>    <loadInformation8  model="IP Phone 7940"></loadInformation8>
>    <loadInformation7  model="IP Phone 7960">P003-08-6-00</loadInformation7>
>    <loadInformation20000  model="IP Phone 7905"></loadInformation20000>
>    <loadInformation30008  model="IP Phone 7902"></loadInformation30008>
>    <loadInformation30007  model="IP Phone 7912"></loadInformation30007>
> </Default>
> 
>    The TFTP directory contains:
> 
> 0004f20049bc-app.log
> 0004f20049bc-boot.log
> SEP001795B05B1D.cnf
> polycom_brad.cfg
> sip.cfg
> WORKING_POLYCOM_sip.cfg
> WORKING_POLYCOM.cfg
> phone1.cfg
> 0004f20049bc.cfg
> 0004f20049bc-phone.cfg
> 0004f20049bc-appFlash.log
> SoundPointIPLocalization
> 000000000000.cfg
> 000000000000-directory~.xml
> SoundPointIPWelcome.wav
> sip.ld
> sip.ver
> bootrom.ld
> SIP001795B05B1D.cnf
> snom.cnf
> SIP0012DABF2AAA.cnf
> SIP0012D9B94C72.cnf
> SIP001280B9D6E1.cnf
> SIP001280F3AFC7.cnf
> SIPDefault.cnf
> DSM2ColorLogo_3.bmp
> OS79XX.TXT
> P003-08-6-00.bin
> P003-08-6-00.sbn
> P0S3-08-6-00.loads
> P0S3-08-6-00.sb2
> 797x_template.cnf.xml
> cisco_util
> Desktops
> dialplan.xml
> merlin2.pcm
> RINGLIST.DAT
> syncinfo.xml
> 
>    All other phones work fine. Therefore, I assume all the firmware is in the 
> right place... They all converted to SIP firmware fine...
> 
>    When I try to do the **# unlocking, it does nothing... Everything still 
> shows locked. The phone doesn't have an Unlock Settings function (assuming 
> firmware is too old)
> 
>    The phone, when it boots, goes through an endless loop consisting of:
> 
> 	Configuring VLAN
> 	Configuring IP
> 
>    Then it starts over. 
> 
>    What in the heck am I doing wrong? I thought that the OS79XX.TXT file 
> should have taken care of pushing out the new image. And the phone is 
> grabbing the file via TFTP, but it's like it ignores the idea of changing 
> firmware.
> 
>    Also, when I try to do a factory reset (holding down #, power cycling) it 
> never asks for the reset key sequence and never said it detected the key 
> sequence.
> 
>    Any advice would be appreciated.
> 
> Thanks,
> Brad
> 

Apologies in advance if this is a stupid comment, but don't you have to
convert to SIP at a much lower version than 8. I had to go all the way
back to version 3.? if I remember correctly to convert from SCCP to SIP.


dave