[asterisk-users] Re: Problem converting a Cisco 7960 to SIP

[Brad Stockdale]

Hello all,

   I've got myself into a bizzare situation that I can't seem to get myself 
out of... Was wondering if anyone had some advice that might get me 'over the 
hill' on this...

   Some background: PBX consists of an Asterisk box (running TrixBox), 4 Cisco 
7960's, 2 Polycom IP500's, and now an additional Cisco 7960. The phones are 
all on a separate LAN. There is no VLAN configuration. The Asterisk box also 
is running a TFTP server and DHCP server. The 4 original Cisco's work fine 
still. The Polycom IP500's work fine.

   The problem is with trying to get this new Cisco 7960 online... It came 
pre-loaded with the SCCP image and I cannot get it to convert to SIP. 
Currently it is running the following versions:

App Load ID: P0030301MFG2
Boot Load ID: PC0303010200
Version: 3.1(MF.G2)

   The phone contacts the DHCP server and gets an IP successfully. The 
dhcpd.conf file:

##############################################################################
# dhcpd.conf - dhcp config file for eth1 / sip phones
##############################################################################

authoritative;
ddns-update-style interim;
ignore client-updates;
local-address 192.168.1.1;

option tftp-boot-server code 150 = ip-address;
option tftp-boot-server 192.168.1.1;

subnet 192.168.1.0 netmask 255.255.255.0 {
  option routers 192.168.1.1;
  option subnet-mask 255.255.255.0;
  option domain-name-servers 192.168.1.1;
  option time-offset -18000; # Eastern Standard Time
  option ntp-servers 192.168.1.1;
  option tftp-server-name "192.168.1.1";
  default-lease-time 43200;
  max-lease-time 86400;

  pool {
    range 192.168.1.100 192.168.1.150;
  }

}




   Then the phone contacts the TFTP server. Below are the logs:

Mar 29 12:09:15 asterisk1.local atftpd[32276.-1208575056]: Serving OS79XX.TXT 
to 192.168.1.144:49427
Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
SEP001795B05B1D.cnf.xml to 192.168.1.144:49428
Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
XMLDefault.cnf.xml to 192.168.1.144:49429
Mar 29 12:09:16 asterisk1.local atftpd[32276.-1208575056]: Serving 
SEP001795B05B1D.cnf to 192.168.1.144:49430

   OS79XX.TXT contains:

P003-08-6-00

   Originally the SEP001795B05B1D.cnf file didn't exist. Since it was for 
CallManager, I didn't bother to configure it and just setup the SIPmac.cnf 
file instead. The phone never requested the SIPmac.cnf file...

   I found a trick via google that uses the SEPmac.cnf file to change 
firmware. The SEP file now contains:

<Default>
   <callManagerGroup>
       <members>
           <member  priority="0">
               <callManager>
                   <ports>
                       <ethernetPhonePort>2000</ethernetPhonePort>
                   </ports>
                   <processNodeName>192.168.1.1</processNodeName>
               </callManager>
           </member>
       </members>
   </callManagerGroup>

   <loadInformation6  model="IP Phone 7910"></loadInformation6>
   <loadInformation124  model="Addon 7914"></loadInformation124>
   <loadInformation9  model="IP Phone 7935"></loadInformation9>
   <loadInformation8  model="IP Phone 7940"></loadInformation8>
   <loadInformation7  model="IP Phone 7960">P003-08-6-00</loadInformation7>
   <loadInformation20000  model="IP Phone 7905"></loadInformation20000>
   <loadInformation30008  model="IP Phone 7902"></loadInformation30008>
   <loadInformation30007  model="IP Phone 7912"></loadInformation30007>
</Default>

   The TFTP directory contains:

0004f20049bc-app.log
0004f20049bc-boot.log
SEP001795B05B1D.cnf
polycom_brad.cfg
sip.cfg
WORKING_POLYCOM_sip.cfg
WORKING_POLYCOM.cfg
phone1.cfg
0004f20049bc.cfg
0004f20049bc-phone.cfg
0004f20049bc-appFlash.log
SoundPointIPLocalization
000000000000.cfg
000000000000-directory~.xml
SoundPointIPWelcome.wav
sip.ld
sip.ver
bootrom.ld
SIP001795B05B1D.cnf
snom.cnf
SIP0012DABF2AAA.cnf
SIP0012D9B94C72.cnf
SIP001280B9D6E1.cnf
SIP001280F3AFC7.cnf
SIPDefault.cnf
DSM2ColorLogo_3.bmp
OS79XX.TXT
P003-08-6-00.bin
P003-08-6-00.sbn
P0S3-08-6-00.loads
P0S3-08-6-00.sb2
797x_template.cnf.xml
cisco_util
Desktops
dialplan.xml
merlin2.pcm
RINGLIST.DAT
syncinfo.xml

   All other phones work fine. Therefore, I assume all the firmware is in the 
right place... They all converted to SIP firmware fine...

   When I try to do the **# unlocking, it does nothing... Everything still 
shows locked. The phone doesn't have an Unlock Settings function (assuming 
firmware is too old)

   The phone, when it boots, goes through an endless loop consisting of:

	Configuring VLAN
	Configuring IP

   Then it starts over. 

   What in the heck am I doing wrong? I thought that the OS79XX.TXT file 
should have taken care of pushing out the new image. And the phone is 
grabbing the file via TFTP, but it's like it ignores the idea of changing 
firmware.

   Also, when I try to do a factory reset (holding down #, power cycling) it 
never asks for the reset key sequence and never said it detected the key 
sequence.

   Any advice would be appreciated.

Thanks,
Brad

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