[asterisk-users] Doorphone

[Ola Lidholm]

On 27 mar 2007, at 15.15, Ray Wadkins wrote:

> I looked at a call queue, but it didn't seem to work the way I  
> want.  Agents need to log into the queue to get calls, seemingly.   
> Of course, I only stopped on the topic for a short period.  with  
> the meetme conference, anyone can answer the door from any phone by  
> dialing the conference extension, just not open the door.

In queue.conf (or is it called queues.conf?) you can set up a call  
queue with all your phones already in it.
Which will mean that if you pass the incoming call to that queue all  
phones will be ringing until one person picks it up.

At my work we have it set up like that. And additionally, people can  
join or leave the call queue by dialing certain extensions on their  
phones, which can be convenient when people do not want to be disturbed.

I do not understand exactly how you mean your system works, how does  
the users know when someone is at the door? Since no phone is ringing  
it seems to me like a guessing game to know when they need to dial in  
to the meetme to open the door? Do you have free sight to the  
entrance door so that you can see if someone is already there?

/Ola

> ________________________________
>
> From: asterisk-users-bounces at lists.digium.com on behalf of Ola Lidholm
> Sent: Mon 3/26/2007 7:40 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Doorphone
>
>
>
>
> On 26 mar 2007, at 22.17, Ray Wadkins wrote:
>
>> We have a doorphone device that's connected to our PBX.  Currently,
>> there's a special meetme conference that the phone connects to when
>> the visitor presses zero.  Users in the office can dial the meetme
>> conference and get connected.  The problem is that we can't send
>> DTMF signals to the door to open it, because the meetme app seems
>> to capture them.
>>
>> I had the bright idea to set up a "virtual extension" that would
>> just ring, virtually.  Then we could use call pickup to snag the
>> call at an extension and be able to open the door.  Unfortunately,
>> I can't figure out how to get that to work.  Wait(30) and Answer
>> (30000) don't seem to allow call pickup to snag the extension.
>>
>> Any suggestions?
>
> Hi Ray,
>
> I can't really understand why you want to use a meetme conference?
> Why not use a call queue instead?
>
> /Ola Lidholm
> olal at plea.se
>