[asterisk-users] Polycom call parking feature and Asterisk callparking

Stephen Bosch posting at vodacomm.ca
Sat Mar 10 10:38:36 MST 2007


Eric "ManxPower" Wieling wrote:
> Stephen Bosch wrote:
>> Bill Gibbs wrote:
>>> Using the Park button actually requires more work than just doing an
>>> attended transfer to the park extension
>>
>> Does it? How does it work exactly?
>>
>> What I would expect:
>>
>> Press the Park button; hear the announcement; hang up
>>
>> The way it works now:
>>
>> Press the Transfer button; dial 700; press Send; hear the announcement;
>> press Transfer; hang up
>>
> 
> The only reason you would have to press SEND is if you have a poorly
> designed dialplan.

Well, there's a 3 second timeout, and the users don't like waiting. I
still have to tweak the dialplan.

What they're complaining about primarily is having to dial 700. The
first scenario is much friendlier.

-Stephen-



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