[asterisk-users] Queue Announcements for Operators

[Steve Totaro]

www.voip-info.org

; Announcement to be played to an agent answering a call.
; This is intended so that agents that are members of more than one
queue can
; determine how to greet callers.
;announce = queue-support

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of scott
> Sent: Thursday, March 08, 2007 5:28 AM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Queue Announcements for Operators
> 
> Hi All
> 
> I would like to be able to have an announcement played to an operator
> advising them of the queue the call came from before the call is
pasted
> over to them, so they know how to greet the customer.
> 
> Does anyone have any ideas or can point me to some resource which
details
> this?
> 
> Many Thanks in Advance.
> SP
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