[asterisk-users] Asterisk queue and agents

[BJ Weschke]

 I don't think this is a bug.

 From UPGRADE.txt:

* Queues depend on the channel driver reporting the proper state
  for each member of the queue. To get proper signalling on
  queue members that use the SIP channel driver, you need to
  enable a call limit (could be set to a high value so it
  is not put into action) and also make sure that both inbound
  and outbound calls are accounted for.

  Example:

       [general]
       limitonpeer = yes

       [peername]
       type=friend
       call-limit=10


--------
 Please test with that and report your findings, and if it's still not
working find us on IRC as we'd like to take a further look and see
what might be wrong.

 BJ

On 3/7/07, Hall, Eric M. <ehall at amaxx.com> wrote:
> Looks like it's a bug
>
> http://bugs.digium.com/view.php?id=9172&nbn=3
>
> I have update to Asterisk SVN-branch-1.4-r58243 and will test it tomorrow and report back to the list.
>
>
>
> Eric Hall
>
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Octavio Ruiz (Ta^3)
> Sent: Wednesday, March 07, 2007 1:05 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Asterisk queue and agents
>
> >    Have a question for the group
> >    If I have an agent is on the phone outside of the queue should that person
> >    still get queue calls ?
> >    Doing a show agents online I see Available however show hints I see inuse.
>
> There is a ringinuse feature for SIP devices on 1.4.X which is what you are looking for.
>
> --
> Octavio Ruiz Cervera
> Neocenter, SA. de CV.
> http://www.neocenter.com/
> Soluciones para Centros de Contacto y Telefonía IP
> Tel.: (+52 55) 8590-9000 Ext. 9016
> Cel.: (+55 55) 5514-087790
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