[asterisk-users] RE: Polycom reject button

[JR Richardson]

> I have users in my dialplan that go from SIP to Cell
> When they are at their desk and they hit reject call, it goes to the
> next thing in the dialplan, thus transferring to their cell.  Not what
> they want.  Is it possible to change the reject button to make it go to
> voice mail or a new ext?

I don't think so, only options for the polycoms is to move the buttons
around on the phone, not change what they actually do.  In my dialplan I
have the next priority after the dial cmd going to voicemail and the reject
button works as expected there.

Maybe use the dial-status variables to send a reject to voicemail and a
no-answer to send call to cell phone.  You would have to test, but I'm sure
the dial-status is different between a reject and a no-answer.

Good luck.

JR