[asterisk-users] Transfer Call to Cell Phone

Tue Jun 26 08:13:13 CDT 2007

John Faubion wrote:
>> by the way selling does not depend on the amount of lines you have and
>> we are very productive trust me!!!!
>>     
>
>
> True, very true. There are lots of very productive sales people that don't
> need a phone at all. From the paper boy to car dealers, lots of sales don't
> require many phone lines. Of course at the same time, a typical call center
> wouldn't be very productive with only two lines.
>
>
>   
>> I have seen a million dollar corp work off four lines so your statement
>> is quite vague.......
>>     
>
>
> We have a few agents that have million dollar months and even a couple that
> have had million dollar weeks! But that isn't the point, is it Otis? The
> problem is you got your feelings hurt because instead of reading my reply,
> you assumed that I was putting your company down. My first paragraph was
> kind of a open thought process so that you and others might comprehend the
> basis of my reply. What I was trying to wrap my head around, was just how
> productive a system with only two lines could be if a single call came in
> and was then routed back out the other line to the outside sales guy. Now if
> you were using a digital line, perhaps we could consider using the signaling
> to redirect the call from the originating source directly to the salesman's
> phone and thus free up the lines for the next call. But no, you said pots
> lines as in "Plain Old Telephone Service" (POTS) which means we don't have
> the option of using some fancy, out of band signaling to redirect the call.
> So my thinking was, as I said before, "Surely you have more than two lines."
> In my twenty-two years of telephony experience, dealing with everything from
> single line phones to key systems to PBX systems to Nortel DMS-500 switches,
> I only remember one sales "office" that only had two lines and that office
> was literally an 8 foot by 8 foot closet with two phones and all calls were
> outgoing.
>   

You are right but finish reading this....To be honest I did not get my 
feelings hurt, so assumptions are not needed I was simply stating one 
scenario where a local company here was very product to better your 
understanding of how some companies work off 2 to 10 lines and still 
produce. If you have read my first statement you would have understood 
that I did read and I did appreciate your reply. As the other methods 
has no interest to me at this time. I do agree maybe I should have sent 
a paragraph with details but I felt like knowing only two lines for the 
sales office was plenty. Now do not confuse us with a call center. Trust 
me by no means could we be as productive as others but then again we are 
not a giant but a small business and do not sign up thousands a day so 
we do not have a need for more lines yet. But there again you still made 
a judgment call about the two lines. If I tell this is the setup then 
there is nothing to question. Sometimes all tech guys have a problem 
with assuming sometimes there are more to a situation than what was 
presented. I am guilty as well. LOL!!
> Yes, my answer was a little vague. So was the information you provided. Now
> had you bothered to read the 2nd and 3rd paragraph, you might have noticed
> that I provided a few methods that you could consider. My intention for
> doing this was simple. Maybe one of the ways mentioned would spark a
> response from you that would help to clarify the "right" way. Now suppose
> for a moment that you had actually read the reply. Let's also pretend that
> in reading it you realized that, yes, you have two pots lines, but what you
> had meant to say was that you had two "unused" pots lines along with some
> other form of incoming trunks. Then maybe you would have responded with an
> email to clarify that, to which I could have suggested that maybe you could
> look into a two port cell phone gateway to keep the incoming lines free and
> still keep connected to your sales guy. Can you see how we could have used
> that information to consider the "right" option?
>   

Here again had you read my first statement you would have understood 
that I appreciated your reply.

John

thanks for the input.

forget about my "right" way ok!

I made a mistake on putting this in.......this is what I was really 
looking for: explained later down..........

> Considering that this list is for non commercial discussion, our only form
> of payment here is in the repayment of our debt to others that have gone
> before us and helped us out. Next time please appreciate the fact that
> someone else took time out of their busy day to consider and to reply your
> request for information. Now if you would like to provide a little more
> detail with your request, I'm fairly sure that someone here will likely
> respond to it.
>
>   

There again making assumptions are not right because I did try your 
first option. But John do not get me wrong as I have been thinking about 
the second so before you can say please appreciate the response lets try 
to get the facts straight.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Ok John lets Fudge this BS above this is what I want done can you help me?

I two phones lines for sales only and not a big call center LOL!
Asterisk 1.2.16 Zaptel 1.2.18
I want this outside sales to be able to move his call totally off our 
system freeing up a line. The way we do it now is if one call comes in 
and it is outside sales we do the below with the two pots lines: Most of 
the time he works off his cell phone so it's not a problem with incoming 
calls. Try to think small here for a minute!!!!

Polycom Phones
1. New call
2. Press 9 access outside line
3. Dial Cell Number
4. Transfer the call that way.

When I was talking the "right" way I was talking a more efficient way 
sorry for being vague as well. The second option you stated seems 
interesting but is for later thought. But your first option I have try 
before and tried again since this e-mail. Can you provide details on 
that. Thanks........

Otis

> John
>
>
>
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